BAD AND RUDE SERVICE AND WRONG PRODUCT SUPP****!

VERY BAD SERVICE AND CUSTOMER CARE SERVICE!!!!

I bought tjoko paint on the 2nd January 2024 and the product was like clay I could not use it. I ordered an exchange , AGAIN today on the 5th January 2024 they delivered a new bottle tjoko paint 500ml -Pebble light as I ordered . AGAIN it was like clay . I cpuld not even get it mixed with my finger! I even used a teas**** and did not worked!! Then guess what !?!?!? The expiry date on the paint bottle was on the 2023/30/10. !!!!!

How on earth do you let products go to clients out of the warehouse without checking!?!?!? Are you employees ginne gaping at work!?!? Then 14:28 PM on 5th January 2024 my husbamd called the customer care line to do a complaint , and the lady answered : " Takealot hello ?" So clever to not mention her name , because now we can be rude neh ????.... As soon as my husband starting to give the complaint through , unhappily , she cuts off the line. Is this how you treat customers , wnating to be loyal customers that orders on Takealot , as I want to do month end again. But now I must reconcider doing bussiness with a well known brand in SA. But this the service we get with n blerrie attitude !?!?

I want new FRESH bottle of Tjoko paint - Pebble Light 500ml like I ordered the FIRST time on 2nd January2024!!!! I will even send you the pictures and video taken so you can see what the product look like and the consistency of it.

How rude of takealot , and bad slow service !!!

Please call me to correct the situation as I really do need that paint!

*** ***