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phumla N

1 reviews | Active since Oct 2016

26 Jun 2024, 09:38

Baby cot incomplete. Poor service

I feel like take-a-lot is failing me all the time. I just recently tried to be a new customer. The fist time I bought breast pums and there was an issue with delivery which I had to fight for because I could not wait for another day. Now on the 18th I bought a baby cot and oaid for same day deliver,however the product was incomplete, I had to follow the return policy,Im at the hospital and vould only take it to the collection point on the 24th. I am still waiting for the product I have purchased,and still no communication is made. I beleive this has to be an emergency as they could see I made a same day delivery option. For how long do I need to wait for the product?I'm totally not impressed with the service this company has given me so far. I would like to do another purchase yet how do I do it if Im still waiting for my product. Arg sis maan Im ****ed and I want my product to be sent to the collection point today!!!

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phumla N's update28 Jun 2024, 12:18
Reviewer Update
Good day

The only time I seem to receive feedback from takealot is through a complain I do with hello peter. Still have not received good communucation from the team. Nor receive my product. Today is the 28th and no communication from this company. How is this professional. I have sent multiple email responses to Jarryd.C and they specifically advised me to vontact back for anything. How is it then I still have not received a response. I need the product before 3pm. My child is discharged.