JP
Josh P

1 reviews | Active since Jul 2018

13 Dec 2019, 05:27

Awful service

Ordered a large under counter fridge for my business. Estimated delivery was 2 weeks. After 2 weeks, they delivered a gazebo which my staff signed for. When I contacted takealot, they said the fridge is not in stock any more. Why they didn't mention that in the 2 weeks, I don't know. They have promised to refund me once the incorrect item has been collected, but after a week, I have still not heard anything, and the gazebo is still taking up space in our shop. And the fridge is back on their website, but at a higher price. This is the second time they have done this to me, claiming not to have stock, but meanwhile they just have incorrect pricing on their site.

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