Awful selling experience!

As a seller on Takealot, I have been shocked at the level of service selling on this platform - we've sold almost R150,000.00 of stock on the platform in May 2020, all of it was declined by the DC's due to the barcodes being faulty (Which they were not - they were done in the exact same way as previous orders which we processed with no issues), which we can accept - a bit frustrating to cancel all the orders but we can accept that.

That was just the start of the long battle we are still facing with incompetence from this company. Since then, we have been unable to collect any of our 150k of products with at the JHB DC!

We've followed every protocol, taken every route recommend to us, booked the collection exactly as requested, sent all the relevant documents, but nothing gets it into this companies head that we need our stock back!

At this stage, the only question we are asking ourselves is - at what stage do we open a case of ***** or theft? It's not exactly a small value of products we're talking about here!

My advice to everyone attempting to sell on this platform for the next little while is simple: don't - wait for them to sort out their ******* (if they ever do) and see if they can recover from the mess they've made during the months of lockdown etc.