NW
Nicola W
1 reviews | Active since Oct 2015
16 Oct 2015, 14:33
Awesome Service
I am so happy with Takealot's service. I placed an order last week Monday, on confirmation of the order I was told I would receive my order on the 22nd of October, this was understandable as one of the items I ordered was not in stock.. I recieved a call yesterday to say my order was on it's way but later was told it was delivered to the wrong branch. I appreciate being updated every step of the way. It makes you feel important and not forgotten about. With Takealot you are not just another person who orders. I recieved my order today as expected from what I was told yesterday. Takealot is such a great and responsive company. Thank you for great service. I will continue being an active customer :)
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Replies (1)takealot.com's replyOfficial
16 Oct 2015, 16:27Hello Nicolawatson,
Thank you for the kind compliment and positive feedback. Your understanding of the situation is much appreciated and we thank you for allowing us the opportunity to correct the delivery. We're the first to admit we're not perfect, but we'll always try to make up for any hiccups experienced as quickly and best as possible.
It's great to know you're in our corner and we look forward to many more great experiences with you in the near future. Thanks again for taking the time to share this experience publicly.
Hope you have a lovely weekend!
Kind Regards,
takealot.com
Thank you for the kind compliment and positive feedback. Your understanding of the situation is much appreciated and we thank you for allowing us the opportunity to correct the delivery. We're the first to admit we're not perfect, but we'll always try to make up for any hiccups experienced as quickly and best as possible.
It's great to know you're in our corner and we look forward to many more great experiences with you in the near future. Thanks again for taking the time to share this experience publicly.
Hope you have a lovely weekend!
Kind Regards,
takealot.com
takealot.com's reply16 Oct 2015, 16:27
Official
Hello Nicolawatson,
Thank you for the kind compliment and positive feedback. Your understanding of the situation is much appreciated and we thank you for allowing us the opportunity to correct the delivery. We're the first to admit we're not perfect, but we'll always try to make up for any hiccups experienced as quickly and best as possible.
It's great to know you're in our corner and we look forward to many more great experiences with you in the near future. Thanks again for taking the time to share this experience publicly.
Hope you have a lovely weekend!
Kind Regards,
takealot.com
Thank you for the kind compliment and positive feedback. Your understanding of the situation is much appreciated and we thank you for allowing us the opportunity to correct the delivery. We're the first to admit we're not perfect, but we'll always try to make up for any hiccups experienced as quickly and best as possible.
It's great to know you're in our corner and we look forward to many more great experiences with you in the near future. Thanks again for taking the time to share this experience publicly.
Hope you have a lovely weekend!
Kind Regards,
takealot.com
