Awaiting payment with Discovery Miles

I have been waiting for 12 days for payment to be finalized with Discovery Miles. Numerous phone calls to [URL Removed] and discovery card haven't done anything to resolve the issue. Even if the payment goes through today I will only get the product - a laptop harddrive (order ***) - in two weeks time. That will be a month after I have bought it! There is enough miles in my account. The [URL Removed] website accepted the fact that I could pay with the Discovery Miles, but in the communication with Discovery, apparently via PayU, something went wrong and nobody wants to accept responsibility. This is unacceptable.