Avoid if delivery time is important

Honestly, terrible customer service.

Ordered 4 items - All listed as 'In stock' in CPT warehouse during placement. Selected next day delivery and paid premium.

After payment taken I was informed one item not available and the whole order would be delayed a week.

No live chat or phone number available on website.

Customer service appears to be outsourced as email came in early hours. Was provided with a number and the Agent was helpful to cancel my complete order.

Anyone ordering take note: They will not allow you to change to collection of items under any circumstances.

You must CANCEL the whole order and then RE-ORDER if an item is not available.

Takealot needs to look at their Change Management Ordering process and Operational Management processes as there was plenty of people who could have assisted when I was in branch but were not able to due to archaic internal management.

Ordered from Syntech across the road - no issues.