1 reviews | Active since Sept 2012
Att:Takealot CEO
I bought a toddler kitchen from takealot in December for R1500. It's a kidkraft make. The kitchen did not come with the microwave handle. A lady from takealot got in touch with me and kidkraft, gave me the contact details for Bradley from kidkraft who called me. We arranged for him to send it early this month as I was away from home. I spoke to him last were, he said he would call me this week and send me the handle as iv sent him the measurements. I'm yet to hear from him. My fone crashed and I lost my contacts so I cannot contact him. Iv sent 3 emails to takealot whom have NOT responded! If this is the case, I will never give you business,come pick up ur kitchen and refund me. We ad customers pay for something and write should get it. I didn't pay you less did I? Absolutely disappointed in the service and goods. I want this sorted ASAP and you need to either compensate me somehow or refund me a portion of the price for the horrible experience and inconvenience! I will hello Peter this until this issue is sorted. Order number ***
We are terribly sorry for the miscommunication regarding the replacement of the missing handle of your kitchen set. We have noted your complaint and we are addressing the concerns you have raised with the relevant parties and this will be dealt with internally.
Thank you for taking our complaints teams call today and allowing us to investigate this matter to provide you with the information you have requested. We will be in touch you to conclude your request.
Regards
Takealot.com
We are terribly sorry for the miscommunication regarding the replacement of the missing handle of your kitchen set. We have noted your complaint and we are addressing the concerns you have raised with the relevant parties and this will be dealt with internally.
Thank you for taking our complaints teams call today and allowing us to investigate this matter to provide you with the information you have requested. We will be in touch you to conclude your request.
Regards
Takealot.com
