Asked for refund after 2 faulty Garmin watches - got awarded refund - all of a sudden changed to a credit - I want my money back and not to be in the takealot account

<p>I bought a Garmin vivosmart hr+ watch on Takealot, after about a week of wearing the watch full time it started to malfunction. I logged an exchange, and it went through. received the replacement watch on the Friday, and that evening the backlight flickered continuously, and the Saturday the intensive minutes disappeared. I immediately logged a refund on the Monday 16th and got collected on the Tuesday. I followed up on the Thursday 19th as I have heard nothing and the tracking status still said collection scheduled. later the day i received a refund email. </p> <p>Return Item Refunded<br /> Reference: RRN-614f-d116<br /> Created at 2017-01-16 08:26:44<br /> <br /> Hi Name...</p> <p>Your returned item has been refunded.</p> <p> </p> <p>Thanks for shopping with TAKEALOT!<br /> The better way to shop</p> <p> </p> <p>On the 24th I however received an email about a credit on my account</p> <p> </p> <p>This is a courtesy reminder email to let you know you still have<br /> Credit at TAKEALOT which you can use with your next order.</p> <p>Your Credit: R 2,899</p> <p>When you have selected an item to purchase and Proceed to Checkout,<br /> the total Credit still due to you will automatically be deducted<br /> from the amount owing.</p> <p>You then just need to complete the transaction by clicking Buy Now.</p> <p> </p> <p>I asked for a refund, it has been awared, and then it changed to a credit. </p> <p> </p> <p>If I wanted the money to stay on an account at takealot I would have asked to credit my account - I logged refund - got awared refund and then why did it change to credit? </p> <p> </p> <p>I want my money to be paid back to me please. </p>