Arrogant, Rude Employees at Certain Pickup Points in Gauteng

Takealot please explain how does your company hire employees, especially employees who are hired to run your pickup points as Directors? Some of these individuals you hire are arrogant, egotistical, ******, rude, obnoxious, narcissistic people with some heavy mental health/anger issues. It seems like they carry a very very big sense of entitlement - starting to wonder if its because they feel they they hold a high position at Takealot pickup points as Directors? Does Takealot not carry out Character references and Mental health checks on some of these people? They are sadly tarnishing Takealot's reputation, get your act together Takealot......Explains a lot why you have so much competition. YOU ARE NOT NICE!