GM
Glendah M
1 reviews | Active since Feb 2013
06 Feb 2015, 13:08
appualing service
i usually order with kalahari and have never experienced such bad service. the delivery person called to tell me his down stairs at my work place i advised him i will be down in 5 minutes as i was still busy he said no i should make it shorter than that and i responded by saying no im busy please hang on. he than adviced he will leave my package in the mail room in the building. i asked for his name he just hung up on me his number is ***.
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takealot.com's replyOfficial
06 Feb 2015, 14:30Hello Glenda23m,
This is unbelievable & we're really sorry for the poor service & experience you've had. We've escalated this to our complaints team & supply chain executive as this is totally unacceptable. We're in the process of tracking down the driver to address the matter urgently. Our team will be in touch as soon as we have an update.
Sincerely,
takealot.com
This is unbelievable & we're really sorry for the poor service & experience you've had. We've escalated this to our complaints team & supply chain executive as this is totally unacceptable. We're in the process of tracking down the driver to address the matter urgently. Our team will be in touch as soon as we have an update.
Sincerely,
takealot.com
takealot.com's reply06 Feb 2015, 14:30
Official
Hello Glenda23m,
This is unbelievable & we're really sorry for the poor service & experience you've had. We've escalated this to our complaints team & supply chain executive as this is totally unacceptable. We're in the process of tracking down the driver to address the matter urgently. Our team will be in touch as soon as we have an update.
Sincerely,
takealot.com
This is unbelievable & we're really sorry for the poor service & experience you've had. We've escalated this to our complaints team & supply chain executive as this is totally unacceptable. We're in the process of tracking down the driver to address the matter urgently. Our team will be in touch as soon as we have an update.
Sincerely,
takealot.com