1 reviews | Active since May 2016

27 Mar 2020, 06:49

Apparently dog food is not essential

I ordered dog food on Monday 23 March 2020 (4 days prior to the lockdown for Covid-19). Delivery was confirmed by Wednesday 25 March 2020 and I received the confirmation message for this. Wednesday came and went. Received a notification that there was a delay and it would be delivered by Thursday 26 March 2020. Lo and behold, Thursday came and went. Received a message on Thursday night that I would receive it by Friday 27 March 2020 - during lockdown. Makes sense considering dog food is essential. Then was awoken this morning at 5am to be told my delivery would only be on 17 April 2020 (day after 21day lockdown). So now what, my dogs must starve to death??? Pathetic Takealot! I've been a client of yours for many a year and only encountered a handful of poor service instances. This takes the case though as the worst non-delivery.

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