Appalling Service & No Delivery

I ordered a replacement laptop from takealot (Order: ***) it was a URGENT replacement for a old laptop that was ******. Confirmation was provided that the new laptop would be delivered on Tues - 29/09. I phoned MR. D on Friday 25/09 and told them I was not at home and the parcel should NOT be delivered. To my surprise 6 hours later i received confirmation that the laptop had been delivered (WITHOUT calling me, it seems it was given to a person on the street / ****** / lost. And so the NIGHTMARE begins. Slow UNHELPFUL responses from the Takealot & MR. D delivery departments. Making me have to CONSTANTLY call and email to try and find out what is going on<br> <br> Eventually, on Wed 30/10 Takealot issued a replacement order (***) and set it for me, in Pretoria, to collect in CPT. I immediately emailed back saying, make sure this is set to my home address (where i have received many packages in the past) I got confirmation that it will be done. Now (Fri 02/10) after another round of phoning and emailing, no-one knows where the NEW order is...i am so angry with this service.<br> <br> I have been a Customer for 12 years. And this will be likely be my last order from takealot, if I get it