Appalling Service at Parklands Pick Up Point- 12/03/2021 (13:00-13:30)

I'm appalled by the rudeness of the staff at your Parklands pick up point. Their undermining approach, treating me like I'm stupid when all I did is miss that there is a bell on the door. The staff member who helped with my collection of order #***0 needs to be thought that customers are not take-a-lot employees, sometimes you have to direct customers. After a heated argument , I asked for a manager, he told me he is one of the managers. I requested to speak to someone else besides him as I would not take his disrespect. He called someone from the back who you could see is one of the body, as I furiously expressed my frustration and disrespect received from his colleagues he responded " But you are not treating us well." What manager comes up , not willing to listen , just ready to respond. I am no fool, I want this issue handled by a manager please. No one should ever face that type of disrespect, undermining, he literally stormed up to the door angrily showing me where the bell was , pointing with expression that my son sitting in the car to find out what was happening. Secondly the "so called manager"followed us outside to the car and took my license plate. Was he trying to threaten us, what is he gonna do with my license plate? If anything happens to me while in my car , take-a-lot will be the first suspect because I cannot understand what my license plate has to do with my order. I NEED AN EXPLANATION.