1 reviews | Active since Oct 2013
<p>On the 6th August, I placed an order for 3 items, I shortly received an emailing confirming that my order would be delivered by the 22nd Aug. It’s the 23rd, and I just get a snotty email from some Richard guy giving me options regarding my orders.</p> <p>Doesn’t even, explain to me why there’s been a delay, or whys my parcel still not delivered!! Can’t even give me a set date on when it could be delivered. Just sent a copy and paste, lousy email.</p> <p>This has to be the most appalling online store currently.</p> <p>Explains why you have low ratings.</p> <p>Very sickening, and what’s worse is that, you can’t even train your consultants to deal with such situations amicably.</p>
Hello Tsholo07,
We are so sorry for the poor experience with your latest order.
Thank you for raising your concerns with us and granting us the opportunity to assist. We apologise for the poor communication regarding the delay and have taken this up with the relevant team so we can improve upon this.
We will keep you posted on the delivery of the available items.
Regards
Takealot.com
Best regards,
Hello Tsholo07,
We are so sorry for the poor experience with your latest order.
Thank you for raising your concerns with us and granting us the opportunity to assist. We apologise for the poor communication regarding the delay and have taken this up with the relevant team so we can improve upon this.
We will keep you posted on the delivery of the available items.
Regards
Takealot.com
Best regards,
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