Appalling Service
I have tried to do an order with this Company for the second time. Their Banking Procedures have failed yet again when trying to pay by card. They blame it on the Bank (Mastercard). Attitude is wrong, they should be trying to solve the problem! It is not a wonder people tend to avoid on line shopping. You can never get hold of someone to sort things out when they go wrong! Order was for R2,500 which obviously means nothing to TAKEALOT. Tired of dealing with these guys.
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takealot.com's replyOfficial
20 Mar 2015, 06:58Hello GeorgeAJ,
We're sorry to hear you feel this way & apologise for the frustrating experience you've had with payments on our site. It is so that some payment issues are unfortunately beyond our control, but we'll always try & assist as far possible to get them resolved.
We'll ask our customer service team to look into your order history & try & see if we can pick up what the error is & will be in touch to hopefully resolve.
Sincerely,
takealot.com
We're sorry to hear you feel this way & apologise for the frustrating experience you've had with payments on our site. It is so that some payment issues are unfortunately beyond our control, but we'll always try & assist as far possible to get them resolved.
We'll ask our customer service team to look into your order history & try & see if we can pick up what the error is & will be in touch to hopefully resolve.
Sincerely,
takealot.com
Best regards,
takealot.com's reply20 Mar 2015, 06:58
Official
Hello GeorgeAJ,
We're sorry to hear you feel this way & apologise for the frustrating experience you've had with payments on our site. It is so that some payment issues are unfortunately beyond our control, but we'll always try & assist as far possible to get them resolved.
We'll ask our customer service team to look into your order history & try & see if we can pick up what the error is & will be in touch to hopefully resolve.
Sincerely,
takealot.com
We're sorry to hear you feel this way & apologise for the frustrating experience you've had with payments on our site. It is so that some payment issues are unfortunately beyond our control, but we'll always try & assist as far possible to get them resolved.
We'll ask our customer service team to look into your order history & try & see if we can pick up what the error is & will be in touch to hopefully resolve.
Sincerely,
takealot.com
Best regards,