1 reviews | Active since Sept 2013
APPALLING SERVICE
This is not the first time I speak about Take-a lot - they will only get back to you when they see their name up in lights on this bad service report. <br> <br> I have requested earlier today, (and they say they will get back to you within 21 hours) that a problem be attended to with my login - I cannot get in to my account and I know my details are correct. No one bothers - my request was sent to the Business and Development team at 07h27 this morning and I am still waiting.<br> <br> There is also always a problem using a Debit card with this company - but no one EVER gets back to you!!!<br> <br> The only reason I have to use them is because I am unable to get out and purchase myself!<br> <br> In terms of other sites to shop online - this crowd are left in the dust!!!
We always try to tend to and resolve queries as quickly as possible and apologise if we've not yet provided you with the assistance & feedback you require. Our complaints team have tried calling you to assist with the log-in and payment issues you've experienced, but unfortunately did not get hold of you. They'll try again in a few minutes. We kindly ask that you keep an eye out for their call so that they can assist you with your complaint.
Kind Regards,
takealot.com
Best regards,
We always try to tend to and resolve queries as quickly as possible and apologise if we've not yet provided you with the assistance & feedback you require. Our complaints team have tried calling you to assist with the log-in and payment issues you've experienced, but unfortunately did not get hold of you. They'll try again in a few minutes. We kindly ask that you keep an eye out for their call so that they can assist you with your complaint.
Kind Regards,
takealot.com
Best regards,