Appalling customer service. Delivery issues.

Appalling experience. Pay for same day delivery. Stay at home to receive the item No phonecall from courier. Then get a message that I delivery failed since I was not at home. It's a complex. You cannot sit outside hooting. You need to call. And then it is absolutely impossible to contact anyone from Takealot. Reschedule delivery option only allows for the weekend. I want a call from A HUMAN AT TAKEALOT IMMEDIATELY.