1 reviews | Active since Nov 2020
App Deal or No Deal?
On Saturday I purchased a WP Pro Adjustable Strength Training bench for full body on their app sale. The item was on sale for R2,450.00. When I checked out I used a credit card to pay. There was some error with the payment so I tried to reorder and use a different payment method. This time the order was successful and I cancelled the first order that was unsuccessful. I then saw that the price increased by R500 between my first and second order (i.e. a few minutes apart.). I phoned takealot to get clarity on the situation and was advised that a user only gets allocated one app deal per day and that because my first order was unsuccessful I lost out on that deal. The deal is no longer in place so I cannot cancel and reorder at a lower price. I am very disappointed in takealot for not being able to pick up if a transaction was unsuccessful and allow a user to repurchase at the lower price. They do offer great specials but it doesn't help if something went wrong with the order as you will forfeit the special in the process. Unfortunately, connection-, payments and other technology errors does happen and it is out of our control. I don't think a user should loose out because of this.
