1 reviews | Active since Nov 2024
Annoyed
Dear Takealot Customer Service Team, I am writing to formally express my dissatisfaction with the handling of my order for a 4-plate gas stove purchased on 19 March 2026 order number #*** The first item delivered had visible scratch marks and was not in acceptable condition. I returned it and requested an exchange. Unfortunately, the replacement unit delivered was also damaged, which led me to return it again for another exchange. I was then informed that the new delivery would take place on 10 April 2026. I later received a message advising of a delay, and the delivery was rescheduled to 17 April 2026. At this point, the repeated delays and the delivery of damaged products are unacceptable and reflect poor service. If my order is not delivered in good condition today as promised, I request that the order be immediately cancelled and a full refund be processed without further delay. I have lost confidence in the handling of this order due to repeated inconv...
