Amazing Service - Thank you!

About a month ago I purchased an appliance thru the website. I used it about 3 or 4 times but then one day would not switch on at all. I notified [URL Removed] immediately on their website and logged the return. They arranged the next day to collect the appliance, the very next day. It was collected and within 2 days I was notified that an exchange was arranged and 2 days later, I have a brand new item just delivered to me! When I purchased the item, it was not on sale but it was now - they gave me the item at the sale price and credited me with the additional amount. How awesome is that? Great service and so hassle free - I really thought it was going to be a mission to return the item because it usually is when you return an item to a retail shop and physically go there and this was all done online. A big surprise at how simple and effective their returns and exchanges work! They definitely go the extra mile and they wowed me with absolutely amazing service! Thanks [URL Removed] - you guys really made my online shopping experience worthwhile, even when the appliance let me down! Keep up the good work!