*****alot

I purchased a 40cm wok on takealot as a birthday present. The wok was covered in plastic when the delivered it - no box. All that was visible was the handle. I took of the outside sticker and wrapped the wok. When the person bday boy opened his wok It was a 35cm and not a 40cm wok. I send takealot a request for credit for the difference in price. I included a photo with the sticker of the wrong wok dimensions. Takealot refuses to help me because they want me to return the product? *** - I gave it as a birthday present I can't!! This is like *****ing! I had another two orders after this order and if you don't refund me I will stop buying from takealot! I don't deal with *******!