*****alot

Takealot should apply for registering a name change at CIPC to *****ALOT!!! I bought a 70inch TV in February this year. After discovering it doesn't suit my needs due to weight and unable to find a strong enough wall bracket I submitted a return request. Since I was unable to wait for the refund I ordered and paid for the 65" version before the 70" was collected.

I kept receiving messages from their courier that they were unable to get hold of me and had to reschedule dedpite not receiving any phone calls.

On 20 February the TV was eventually collected by their courier.

Strangely on the very same day I received an email stating Return conclude. Return cancelled.

Its been more than SIX months of countless phone calls and emails without making any progress.

Their customer service agents keep telling me that they are awaiting feedback from their warehouse.

There is widespread speculation even from courier drivers of Operational ***** on a gigantic scale in this company.

I strongly suggest to double check and ensure legitemacy before ordering from Takealot!