All talk and no action

I placed an order 25 May. Paid and delivery scheduled for 1 June 2018. Nothing thus far except excuses and blame shifting . I do not need more apologies, i need solutions. Ronel , the " team leader" on the floor refused that i speak with a manager, and proceeded to put me on hold for 20 mins. Well done Ronel, you have just optimized what Takealot has become. A company with fancy e-mails and website, and no customer care and service. I await my order - everyday this week i have been promised delivery. If i could you would get minus 5 stars. Poor poor and then some more poor.