All Companies should learn from Takealot.

I've been using Takealot since the Kalahari days and not once have they disappointed. I moved to a remote part of the country two years ago where shops and goods are not readily at hand. If it wasn't for Takealot, I would have paid way more in transport costs for all the goods I need.

Last week was the first time ever that a parcel arrived without all the items ordered. I raised the issue one and was contacted via email and telephone by Takealot and they apologized and immediately set things in motion for the delivery of the paid item. Well done Takealot. You are what all South African companies should strive toward when it comes to customer service.