After almost three weeks I am told 'item is not available'

<p>This is unacceptable, taking my money and instead of refund, giving me TAKEALOT credits. I really do not want to do business with you, so why give me credits?</p> <p> </p> <p>Here is TAKEALOT.com response:</p> <p>Teneal da Fonseca (takealot.com)</p> <p>Jul 31, 13:27 SAST</p> <p>Hi ***X<br /> <br /> We're terribly sorry to let you know that we no longer have stock of the following item in your order ********** 1</p> <p><br /> Unfortunately we are unable to source the item from our suppliers. We have therefore cancelled the item from your order and credited your Takealot profile.<br /> <br /> Please let us know if you would prefer a refund by replying to this email (please provide your banking details if you paid by deposit).<br /> <br /> Please accept our sincerest apologies if any inconvenience has been caused.<br /> <br /> Kind regards,<br /> <br /> The Takealot Team<br /> <br />Teneal da Fonseca</p>