DE
Dale E
1 reviews | Active since Jan 2013
06 Jul 2015, 17:59
After 4 tries, order still not delivered correctly
Ordered goods in April, which have now been delivered incorrectly FOUR times. <br> <br> All the way into July and still don't have what was ordered. <br> <br> Shocking customer service so far! <br> Despite numerous emails this has never become a priority or been resolved. <br> Requests for someone in management to contact me have fallen on deaf ears.<br> <br> <br> Don't buy from Takealot,com ... it's far easier and quicker to walk to the nearest malls and buy what you need ... even if you live in the middle of nowhere!
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takealot.com's replyOfficial
06 Jul 2015, 21:08Hello Dale.Hylton,
As rep**** to your Facebook post, we've already escalated this matter to our complaints team and will be in touch soonest in the morning to assist and resolve this once and for all. As already mentioned, this is certainly not the kind of experience we wish to give any of our customers and we'll do our best to make up for this as best possible.
Sincerely,
takealot.com
As rep**** to your Facebook post, we've already escalated this matter to our complaints team and will be in touch soonest in the morning to assist and resolve this once and for all. As already mentioned, this is certainly not the kind of experience we wish to give any of our customers and we'll do our best to make up for this as best possible.
Sincerely,
takealot.com
takealot.com's reply06 Jul 2015, 21:08
Official
Hello Dale.Hylton,
As rep**** to your Facebook post, we've already escalated this matter to our complaints team and will be in touch soonest in the morning to assist and resolve this once and for all. As already mentioned, this is certainly not the kind of experience we wish to give any of our customers and we'll do our best to make up for this as best possible.
Sincerely,
takealot.com
As rep**** to your Facebook post, we've already escalated this matter to our complaints team and will be in touch soonest in the morning to assist and resolve this once and for all. As already mentioned, this is certainly not the kind of experience we wish to give any of our customers and we'll do our best to make up for this as best possible.
Sincerely,
takealot.com