1 reviews | Active since Sept 2016

17 Sept 2016, 05:21

Advertised goods that are not available

<p>I ordered a product and the order was confirmed, only to be told afterwards that they no longer stocked the item. I used Discovery Miles and was very excited about the purchase, and was, of course, left very disappointed. It highly inconvenienced me as I had shopped around and this was the best deal, as I could use my miles. I don't believe they should be allowed to advertise products they no longer stock.</p> <p> </p> <p>Won't be using Takealot again !</p>

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Replies (1)
takealot.com
takealot.com's reply17 Sept 2016, 10:39
Official

Hello Tracy-Kane,

We're terribly sorry that your order was cancelled.

We tried to contact you, but we were unable to reach you.

Our team has looked into your concerns and we will reach out to you again to have a discussion with you over the phone.

Thank you for raising your concerns with us.

Regards
Takealot.com