LL
Lwazi L
1 reviews | Active since Oct 2013
31 Mar 2016, 07:34
account inaccessible
I lodged a complaint yesterday about my profile which can't be accessed,you called me and rep**** to my complaint, you promised to send me a link via email to setup my account again. Please call me at 081 seventy 11 zero23 or email me wsurepairs at gmail dot com
Helpful (0)
Replies (1)0
Replies (1)
takealot.com's replyOfficial
31 Mar 2016, 19:00Hello Lwastaristo,
We sincerely apologise for the miscommunication regarding the manner in which we would assist you in accessing you profile again.
Thank you for taking our complaints teams call today and allowing us to settle this matter with you.
We have noted your concerns and have forwarded the details you have provided us with to the relevant department for further assistance.
We were not able to get through to you upon contacting you again, therefore we will get in touch with you first thing in the morning.
Regards
Takealot.com
We sincerely apologise for the miscommunication regarding the manner in which we would assist you in accessing you profile again.
Thank you for taking our complaints teams call today and allowing us to settle this matter with you.
We have noted your concerns and have forwarded the details you have provided us with to the relevant department for further assistance.
We were not able to get through to you upon contacting you again, therefore we will get in touch with you first thing in the morning.
Regards
Takealot.com
Best regards,
takealot.com's reply31 Mar 2016, 19:00
Official
Hello Lwastaristo,
We sincerely apologise for the miscommunication regarding the manner in which we would assist you in accessing you profile again.
Thank you for taking our complaints teams call today and allowing us to settle this matter with you.
We have noted your concerns and have forwarded the details you have provided us with to the relevant department for further assistance.
We were not able to get through to you upon contacting you again, therefore we will get in touch with you first thing in the morning.
Regards
Takealot.com
We sincerely apologise for the miscommunication regarding the manner in which we would assist you in accessing you profile again.
Thank you for taking our complaints teams call today and allowing us to settle this matter with you.
We have noted your concerns and have forwarded the details you have provided us with to the relevant department for further assistance.
We were not able to get through to you upon contacting you again, therefore we will get in touch with you first thing in the morning.
Regards
Takealot.com
Best regards,