Absolutely shocking service

I ordered multiple items on 8 December, delivery was scheduled for 12 December and 3 items were delivered on 14 December. After numerous calls I am STILL awaiting my patio set.

I am being told daily "your delivery is with Skynet and will arrive before 5pm". IT NEVER DOES.

I FAIL TO SEE WHY I AM NOT BEING TOLD THE ACTUAL TRUTH HERE.

I am running a guesthouse and cannot sit here waiting day after day all day for some courier to rock up. It is SHOCKING how your service is.

I DEMAND this item to be delivered to me tomorrow. I am appalled at being treated this way day after day.

I am wasting my time and energy on this and I have a new business to run. JUST DELIVER MY ITEM. IT REALLY IS THAT SIMPLE