Absolutely disappointing and ridiculous service.

Order ***2 I purchase from Takealot on a regular basis and never had this problem. I ordered my whole Christmas list from them on Black Friday, 29 November 2019 to the value of R1477.00. First, one of the items were not available which they credited to my wallet, which I guess is not a train smash. Then I was supposed to receive my delivery on 6 December 2019. On the 6th I received a notification which stated that my order arrived at the wrong courier facility and that they will re-route it. From Monday, 09 December until today I had no joy. Then all of a sudden my whole order gets cancelled and the money refunded to my wallet. Phoned them and they advised that they will refund the amount to my credit card but it will take between 3-5 days to reflect. This is insane and absolutely ridiculous. So much for going into the festive season happy and not even to mention the dismay and disappointment on the faces of the people who would have received these present.

So what are you going to do about this Takealot, how must I ever trust to buy from you again and get my order?