A watered-down version of what you once were...

On 28 June 2021 I rep**** to an e-mail from "***" which I received on 24 June 2021. Automatic reply received from Takealot on 28 June:

"...This is an auto-response letting you know that customer queries sent to this email address will no longer be rep**** to.

We have a much quicker way for you to find the help you need using our online help options. Visit our Help page (https://secure.takealot.com/help) for answers to delivery, order, payment and product related questions..." Automated, unhelpful, bla bla bla...

My reply was EXACTLY the fact that Takealot.com has become impersonal, non-caring, "quantity over quality", poor service delivery, an empty shell of what it once was.

Takealot.com was once a wonderful, delightful online shopping experience. However... no longer.

Why change a winning recipe? Greed probably.

You have surely noticed a decline in support and increased complaints. The decline in online ratings speak for itself.

Best wishes.