A Very unhappy customer

I am extremely frustrated and disappointed with the service I keep receiving from Takealot. This is NOT my first bad experience – it is my second. In a previous order, I bought a gas stove and the hose pipe was missing. I had to fight for almost a month before the items were collected and my account was finally credited. Now it has happened AGAIN!

I ordered baby essentials and received my parcel today, only to find that two items are missing: • Toddler toothpaste (2 × 175 ml) – the box is clearly meant to contain two, but only ONE was inside. • Toddler toothbrushes – not delivered at all. It really feels like whenever I place a big order, something is always left out. As a customer, I should not have to panic every time I open a parcel and check if everything I paid for is there.

I am especially upset because these are necessities for my child. Please resolve this urgently. I want the missing items delivered or refunded without another long struggle.

Very unhappy customer.