A month later still waiting, yet website says items are eligible for next day delivery/collection

We didn't receive the order and now I see the date has been pushed back *again* We ordered the Dec 25th, estimated delivery was the 29th of Dec Then when I checked again, it was 3 Jan, Then checked again, it was 10 Jan, Then 16, then 17 then 19, Now it says the 20th,

I have never experienced this kind of issue before, being pushed back so many times but BOTH items show "Eligible for next-day delivery or collection" So how can this be happening? It makes no sense. It feels like your website is misleading when it's stating this, yet almost a month has passed.

We have cancelled the order, but with this experience I don't feel I can rely on takealot in future and we will not be ordering again as a result.