EC
E.J. C.

1 reviews | Active since Sept 2015

22 Jul 2019, 10:54

A company that *****s

Is Takealot trying to ***** customers money openly?

Perhaps the end mission of this company is actually to "take a lot" from customers and nothing to do with a quirky branding idea!

They gave me the wrong flash drive. The one I ordered cost R129 and then they gave me another type that actually costs R50!!!

I received the "SanDisk Cruzer Fit USB Flash Drive 16GB" which comes WITHOUT a lid and I ordered the one that comes WITH a lid!

And because of this open thievery, this is the first time I am openly talking about just a FEW of the mistakes Takealot has been making the last year or two!

The courier(s) that deliver to me (either in Sandton area or Kempton Park area - it doesn't matter) are uninterested in their jobs. The recent one sends me a "please call me" every time he delivers items and even left my last package (which he separated without notifying me into TWO PACKAGES delivered on TWO DIFFERENT days) with my neighbour who I don't even know and have never even met - and had to wait for them to give me my package that this courier left with them without my consent.

Takealot needs to review the credibility and quality of the people they are hiring - as they are hiring people who have no interest in their jobs (they are being paid a SALARY for) and only seem interested in starving and looting the company they work for and its customers that trust and pay them to do their jobs.

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Replies (2)
EC
E.J. C.'s update24 Jul 2019, 14:36
Reviewer Update
UPDATE: I am now being "refunded" (either in Takealot credits or money back to my account - they have not communicated with me yet)
- so I therefore have to either repurchase the item again and pay a delivery fee OR spend over R450 again to get a free delivery (and I may be given the wrong item again or even more than one wrong item, resulting in me having to make sure I'm available for someone to pick up the item(s) I was given by mistake AND THEN repeat the whole process over again!)
Takealot is really losing it, and has been going down over the years.
They have pushed away a once loyal customer, and I will begin looking elsewhere for my online purchases.
EC
E.J. C.'s update26 Jul 2019, 15:13
Reviewer Update
UPDATE: The person that was originally helping me "***aat Martin" stopped messaging me throughout the whole process and I haven't heard back from him for 4 days now since the original message of the incident!
I messaged him to ask in which way Takealot will be refunding me, and he was quiet for 2 days thereafter.
I had to log in to check myself that Takealot had refunded me in the form of "credits" - so I am now forced to spend again on their website and take the chance of them trying to ***** money from me again.

Beware of Takealot. They are becoming a very ************* COMPANY with ************* EMPLOYEES and ************* ethics and ways of operating.