A blooming disgusting experience.

It seem to me that Takealot managers hide behind the agents in the call center. They do not phone you back.

My return of my item THAT IS FAULTY has been canceled. Why? I have no idea, why, because there is NO communication from their side. Just a lot of agent with attitude telling the same story over and over as if they ate programmed to do so. I WANT ANSWERS TODAY! Below is the demand I sent them. DO NOT take it lightly. I am not someone who make threats and not follow up on them.

I want to know why this was canceled. The item does not work, still under guarantee, only 2 months old.

If this item is NOT going to be credited I will have to resort to naming and shaming and getting my attorney involved. And any costs accumulated by this will be for your account.

I herewith give you 7 working days to return this item and credit my account.

You can contact me ***.

Regards Naomi van den Heever