PC
Pamela C
1 reviews | Active since Jun 2014
14 Dec 2015, 08:56
7 DAYS AND STILL NO REFUND!!!
I returned a item to takealot, refund processed on 7th December, today is the 14th December and still no refund in my account, IT WAS SUPPOSE TO TAKE 3 BUSINESS DAYS NOT 7!!!!!! <br> <br> I told takealot i wanted it on FRIDAY AND ITS MONDAY AND STILL NOTHING. How am i suppose to do Christmas Shopping.<br> <br> I call and they keep saying they will come back to me and no one does. <br> <br> I WANT THIS SORTED OUT TODAY AND I WANT THE MONEY REFLECTING IN MY ACCOUNT TODAY I DONT CARE IF YOU NEED TO PAY FOR A IMMEDIATE TRANSFER!!<br> <br> <br> FED UP!!
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takealot.com's replyOfficial
14 Dec 2015, 11:00Hello pamelarosede,
Thank you for taking Unathi from our complaints team's call. As discussed your refund was processed from our side, but we're investigating why the funds aren't reflecting in your bank account yet. We are taking this matter up with our finance department and we'll make sure that your funds reflect today still.
We apologise for the delay and the frustration this matter has caused you. Our complaints team will keep you posted on any further developments with your refund.
Sincerely,
takealot.com
Thank you for taking Unathi from our complaints team's call. As discussed your refund was processed from our side, but we're investigating why the funds aren't reflecting in your bank account yet. We are taking this matter up with our finance department and we'll make sure that your funds reflect today still.
We apologise for the delay and the frustration this matter has caused you. Our complaints team will keep you posted on any further developments with your refund.
Sincerely,
takealot.com
takealot.com's reply14 Dec 2015, 11:00
Official
Hello pamelarosede,
Thank you for taking Unathi from our complaints team's call. As discussed your refund was processed from our side, but we're investigating why the funds aren't reflecting in your bank account yet. We are taking this matter up with our finance department and we'll make sure that your funds reflect today still.
We apologise for the delay and the frustration this matter has caused you. Our complaints team will keep you posted on any further developments with your refund.
Sincerely,
takealot.com
Thank you for taking Unathi from our complaints team's call. As discussed your refund was processed from our side, but we're investigating why the funds aren't reflecting in your bank account yet. We are taking this matter up with our finance department and we'll make sure that your funds reflect today still.
We apologise for the delay and the frustration this matter has caused you. Our complaints team will keep you posted on any further developments with your refund.
Sincerely,
takealot.com