LN
Lebo N

1 reviews | Active since Aug 2014

06 Oct 2022, 15:10

7 Consultants later and still no resolution.

I returned a purchase within 24 hours of collection on the 14th August, to date I haven't gotten my refund. My query has been handled by Noluthando, Vuyolwethu, Melusi, Ziyanda, Yamkela, Refoe and latest Mishka.

7 consultants later and nothing has been resolved. The modus operandi is the same with each consultant: 1st they tell me they are going to escalate, 2nd I must confirm that the purchase is with take-a-lot then silence. After a few days I email for an update, like clock work a new consultant responds and the process starts again.

Takealot I returned your goods, can I please have my money back so I cut ties with you. Consultant training would do wonders for your business as well.

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