CG
Chris G
1 reviews | Active since Oct 2014
14 Mar 2016, 13:55
6 day wait to get the wrong item
I initially ordered the wrong watch (my mistake), then put in a request for a return so I could trade it out for the correct one.<br> <br> I clearly stated in the email which I wanted (copied and pasted the item name from their site), and now today (6 days later) received the same model that I returned.<br> <br> I've asked for a refund, I can't be bothered to wait another 6 days and perhaps receive the wrong item again.
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Replies (1)takealot.com's replyOfficial
15 Mar 2016, 07:32Hello chrisg33,
We are terribly sorry for the miscommunication regarding the replacement of the item you ordered accidentally.
We are aware that this mishap has affected your experience with us directly and we appreciate the opportunity you have granted us to rectify this.
Your replacement has been shipped and will be delivered to you shortly.
Regards
Takealot.com
We are terribly sorry for the miscommunication regarding the replacement of the item you ordered accidentally.
We are aware that this mishap has affected your experience with us directly and we appreciate the opportunity you have granted us to rectify this.
Your replacement has been shipped and will be delivered to you shortly.
Regards
Takealot.com
takealot.com's reply15 Mar 2016, 07:32
Official
Hello chrisg33,
We are terribly sorry for the miscommunication regarding the replacement of the item you ordered accidentally.
We are aware that this mishap has affected your experience with us directly and we appreciate the opportunity you have granted us to rectify this.
Your replacement has been shipped and will be delivered to you shortly.
Regards
Takealot.com
We are terribly sorry for the miscommunication regarding the replacement of the item you ordered accidentally.
We are aware that this mishap has affected your experience with us directly and we appreciate the opportunity you have granted us to rectify this.
Your replacement has been shipped and will be delivered to you shortly.
Regards
Takealot.com
