50 Green Star service!

I nearly go a heart attack. I bought something at Takealot but I didn’t read all the function. When I start using it I discovered my fault. I send an e-mail on Friday and asked to be refunded with a credit on my account. The parcel was picked up on Monday. On Tuesday my account was credited, I only checked e-mails about 20h00 and got the e-mail about my account that was credited. But I change my mind and asked the refund to my bank account. Within I think minutes Sibulele Ndengezi, of Takealot send me and e-mail for Bank details. Minutes after I forwarded it, I got another e-mail, confirming. Everything happens after 20h00!!!!! At 8h10 on Wednesday I got another e-mail from Sibulele confirming: “We received feedback from our Finance team that the refund has been processed.” This company and Sibulele need 50 green stars. Thanks Annette