5 star service from ACER

Upon collecting my package, i unwrapped it and was really unhappy to learn that it was not the item i had order!

Now, the process to purchase and collect your package is efficient, quick and easy but to return the package - ITS TEDIOUS! While i signed the paperwork to confirm collection, the assistant at the counter mentioned that whether i signed i not - i would still need to follow the same process.

I complained about this tedious process for sure, until a lovely lady by the name of Acer (i might have spelled her name incorrectly, forgive me) she offered to submit the item for return and managed to calm me down.

It was very Noble and kind of Acer to this for me as it is rare to find staff that are passionate, client-centric and willing to go above and beyond the call of duty/ THANK YOU!