1 reviews | Active since Oct 2013
*** - Needed to remind takealot of my order
[URL Removed] is really slacking as of late.....not sure if you guys need to get new staff or new delivery company. <br> <br> I placed an order on Friday 29th May which was due to arrive on Wednesday..... Checked tracking all week.... Blank..... Sent an email to support asking where my stuff is..... Checked tracking..... All of a sudden the package is in the dispatch area.... Why on earth did i have to remind you of an order??? <br> <br> This is annoying as my previous order was in correct so im waiting 2 weeks to get 1 thing out of you..... The one thing i usually order which is why I know this is not expected from [URL Removed] <br> <br> I'm even afraid to order the items in my wishlist due to this..... Seriously ridiculous never thought i would need to nag and complain like this about takealot.
This is not how orders are usually processed & we apologise for the disappointment caused by the delay. Our complaints team will investigate to get some insight as to what's caused the hold-up & will make sure the problem area is addressed & corrected to prevent this from happening in future.
Once they've looked into the matter they'll be in touch with an update.
Kind Regards,
takealot.com
This is not how orders are usually processed & we apologise for the disappointment caused by the delay. Our complaints team will investigate to get some insight as to what's caused the hold-up & will make sure the problem area is addressed & corrected to prevent this from happening in future.
Once they've looked into the matter they'll be in touch with an update.
Kind Regards,
takealot.com