1 reviews | Active since May 2014
3DS Stock
Hi there,<br> <br> I placed my order for the New Nintendo 3DS on the 17th January 2015. In the details about delivery it was stated that if the order was paid before the 11th January 2015 the items would be dispatched on that Friday. This however is not the case. I was expecting this as a gift and now would have to wait until next week.<br> <br> I find this rather disappointing as well as a few others who made the same order, I would rather have pre-ordered from another distributor or found someone in my city who would potentially have stock. I also planned on going away and am now forced to stay and wait for my late delivery.<br> <br> My order numbers are *** & ***. I am aware that you are blaming the stock delay with your suppliers on loadshedding but you have disappointed quite a few clients dropping the ball on this matter <br> <br> With Thanks
We wish there was more we could do to get this situation resolved, but we've exhausted all our options & are now eagerly awaiting the delivery of the stock so that it can be despatched to all the customers affected by the delay.
We know an apology doesn't change the situation or make up for the disappointment you're experiencing and neither does an explanation. You placed your order with us & so we're responsible to keep to our delivery promise & know we've let you & many other loyal customers down.
Please know that we're treating this situation with the highest priority & will make sure to have your order shipped to you as quickly as possible.
Sincerely,
takealot.com
Best regards,
We wish there was more we could do to get this situation resolved, but we've exhausted all our options & are now eagerly awaiting the delivery of the stock so that it can be despatched to all the customers affected by the delay.
We know an apology doesn't change the situation or make up for the disappointment you're experiencing and neither does an explanation. You placed your order with us & so we're responsible to keep to our delivery promise & know we've let you & many other loyal customers down.
Please know that we're treating this situation with the highest priority & will make sure to have your order shipped to you as quickly as possible.
Sincerely,
takealot.com
Best regards,
