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Takealot, I have been purchasing since 2019 - I was skeptical but did it eventually. This is literally the second time you are not accepting an item logged for return. I am utterly disappointed in your service. The return was logged and nothing was said about the broken seal until item arrived at your warehouse. There is makro and other places where I could buy but chose you Takealot and this is the thank you I get? I have a baby rocker that I can't utilize. I need a damn chair that assists with supporting the baby when sitting. He's 4 months old. I will not place another order ever. Consider my account deleted- I convinced my mom, brother and colleagues to purchase from you. Now all will boycott your store, believe me. I will trash you the way you're treating me like trash. Never ever with your damn products. Your delivery has improved but your service is still trash