BP
Ben P
1 reviews | Active since Jun 2015
15 Jun 2015, 15:07
3-4 weeks to deliver!!!
First & last time using takealot. Ordered some computer parts, where it states it will take 2 - 5 days to deliver, when I contacted them they said only the 26th June (3-4 weeks). This is really terrible service and I'll be sure to mention this terrible service to my friends/colleges...
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takealot.com's replyOfficial
15 Jun 2015, 15:45Hello BenPaxton,
We're sorry to hear about your disappointment and would like to shed some light on the matter. Both the items you ordered have lead-times of which the longest is 7 - 10 working days. This refers to the time required for the supplier to get the product to us and doesn't include weekends. Our delivery time is then added to give you our estimated delivery time.
This is usually a worst case scenario and we've confirmed with our customer service team that this has already been processed and delivery should occur by Wednesday latest. Our complaints team will be in touch shortly to confirm.
Sincerely,
takealot.com
We're sorry to hear about your disappointment and would like to shed some light on the matter. Both the items you ordered have lead-times of which the longest is 7 - 10 working days. This refers to the time required for the supplier to get the product to us and doesn't include weekends. Our delivery time is then added to give you our estimated delivery time.
This is usually a worst case scenario and we've confirmed with our customer service team that this has already been processed and delivery should occur by Wednesday latest. Our complaints team will be in touch shortly to confirm.
Sincerely,
takealot.com
takealot.com's reply15 Jun 2015, 15:45
Official
Hello BenPaxton,
We're sorry to hear about your disappointment and would like to shed some light on the matter. Both the items you ordered have lead-times of which the longest is 7 - 10 working days. This refers to the time required for the supplier to get the product to us and doesn't include weekends. Our delivery time is then added to give you our estimated delivery time.
This is usually a worst case scenario and we've confirmed with our customer service team that this has already been processed and delivery should occur by Wednesday latest. Our complaints team will be in touch shortly to confirm.
Sincerely,
takealot.com
We're sorry to hear about your disappointment and would like to shed some light on the matter. Both the items you ordered have lead-times of which the longest is 7 - 10 working days. This refers to the time required for the supplier to get the product to us and doesn't include weekends. Our delivery time is then added to give you our estimated delivery time.
This is usually a worst case scenario and we've confirmed with our customer service team that this has already been processed and delivery should occur by Wednesday latest. Our complaints team will be in touch shortly to confirm.
Sincerely,
takealot.com