2nd problem with the same delivery/No Communicatio

Order Number - ***<br> It pains me to have to complain to get decent service, but it seems it is the only way to get to the point answers.<br> <br> I have ordered 4 books on the 14th of Aug 2015 and the delivery date was set for 28 Aug 2015. I waited for the parcel which did not arrive as promised by the 28th and this with no communication from Takealot, no phone call, no email, no sms nothing to inform me on the problem with the delivery. I enquired on the 08th of Sept about the order and then only was I informed that one of the books is on back order. I asked as to why I was not informed of this prior to me calling and like always, their systems was to blame for not sending the message. they then advised that they will split the order and send the 3 in stock books to me and will send the last book 2 days later on the projected arrival date. I accepted this and received the 1st parcel 2 days later. Now I again have the same problem, the last parcel that was to arrive at most a week after the 1st is still to arrive and again no communication whatsoever from Takealot's side on the matter. I am left to sit and wait for the item until it one day pitches up. <br> This is unexceptable service!!