MV
Martiens V
1 reviews | Active since Mar 2009
02 Jul 2024, 16:13
2nd hand goods shipped.
Bought a jura e5 recently: Delivered in a battered box full of dust and impact marks...small abrasions on the chrome finish (presumably from cups s****ing it during intensive use).
After 2 weeks use, I was prompted that the machine needs to self clean, which is required after every 6 month's use roughly... Meaning someone bought, used extensively, then returned this product and Takealot resold this same old, used product to me as new.
Buyer beware, rather get what you want from a reputable dealer, because I've just returned this one so you may be next in line for refurbished machine sold as new.
*** MRRN-H6NOP-47QP
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Replies (2)MV
Martiens V's updateReviewer Update
03 Jul 2024, 17:31Well, I've received no response besides the return being declined on app and Takealot saying they've responded to me via email... But no mail or response from Thando.Mt (takealot.com).
It might be simply because I forgot to put the power chord in the box, but who knows... Customer service is definately not featuring in this instance: zero feedback.
It might be simply because I forgot to put the power chord in the box, but who knows... Customer service is definately not featuring in this instance: zero feedback.
MV
Martiens V's update03 Jul 2024, 17:31
Reviewer Update
Well, I've received no response besides the return being declined on app and Takealot saying they've responded to me via email... But no mail or response from Thando.Mt (takealot.com).
It might be simply because I forgot to put the power chord in the box, but who knows... Customer service is definately not featuring in this instance: zero feedback.
It might be simply because I forgot to put the power chord in the box, but who knows... Customer service is definately not featuring in this instance: zero feedback.
MV
Martiens V's updateReviewer Update
04 Jul 2024, 16:00Spent 15 minutes on phone to Takealot listening to how they're experiencing high call volumes: there's literally no way to reach client services at this company and my emails to returns department are clearly being ignored.
Knowing now that they don't respond to clients or HelloPeter, I certainly won't use Takealot ever again.
If there's anyone from Takealot seeing this, can you please call me related to the R17k paid and no feedback except that you decline my return?!
Knowing now that they don't respond to clients or HelloPeter, I certainly won't use Takealot ever again.
If there's anyone from Takealot seeing this, can you please call me related to the R17k paid and no feedback except that you decline my return?!
MV
Martiens V's update04 Jul 2024, 16:00
Reviewer Update
Spent 15 minutes on phone to Takealot listening to how they're experiencing high call volumes: there's literally no way to reach client services at this company and my emails to returns department are clearly being ignored.
Knowing now that they don't respond to clients or HelloPeter, I certainly won't use Takealot ever again.
If there's anyone from Takealot seeing this, can you please call me related to the R17k paid and no feedback except that you decline my return?!
Knowing now that they don't respond to clients or HelloPeter, I certainly won't use Takealot ever again.
If there's anyone from Takealot seeing this, can you please call me related to the R17k paid and no feedback except that you decline my return?!