25-Feb

So I order my tv on takealot and get confirmation that it will be delivered on Thursday the 25th. Now because O work and my sister is in school we had to reshuffle our schedules to make provision for these guys to come. 5 o clock I get an sms saying that they couldn't deliver and will reschedule delivery for yesterday. Now the cheek of instructing me what they will do after failing to make it is out of order. We too have lives, and to make time for them means taking time away from doing something else. Anyway, although I was annoyed I called them to ask that they deliver the tv yesterday between 4 and 5. Jason Brits who is supposedly the supervisor escalated the matter and promised to get back to me but didn't and still no tv. So today I call in and speak to Nashima to find out what the issue is really and she tells me that UTI attempted delivery but when they got to my complex they said I was not at that address I gave them and there was no number on the parcel. REALLY? How do you package something and not include contact details? I held on to speak to Jason today to no avail. Apparently he doesn't have a direct line. I just want someone to call me and explain what's going on