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1 reviews | Active since Jul 2012

12 Nov 2019, 21:15

200+ orders and I'm still happy

I've made probably 200+ separate purchases over the past 5+ years with takealot, totaling easily R100k+ in products and I've only EVER had 2 bad experiences, which were both resolved very quickly, so honestly I've got nothing but respect for takealot... they have a 99% satisfaction rate afaik and on the instances where they *****ed it up, they admitted it and solved it. I DO however have to say that they 'marketplace seller' system is totally broken all the way from the application process to the curation of the products sold by the 3rd-parties on their website, because there's some VERY poor quality products on their website being sold by 3rd-parties and they're not doing anything about it, even after they've been notified of counterfeit goods and poor quality goods... but overall, I'm a happy customer. Keep it up

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