20 DAYS FOR A PACKAGE?

Here are your response to me<br> <br> Hello !!!HELP!!!,<br> <br> We sincerely apologise for the miscommunication regarding the delivery time and date of your recent order.<br> <br> We have escalated this matter to the departments responsible and ensured that they are aware of your concerns regarding your next scheduled deliveries.<br> <br> Thank you for your patients and allowing us to settle this matter for you.<br> <br> [URL Removed]<br> <br> I RECEIVED AGAIN THE SAME SMS FOR MY DELIVERY TODAY AND DID NOT RECEIVE ANYTHING IT IS NOW 20 DAYS THAT I AM WAITING FOR THAT PACKAGE !!!